Privacy Policy

Jandel Ltd Privacy Policy

Effective Date: 1 JUNE 2026

Jandel Ltd (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers, website visitors, clients, partners, and stakeholders. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Telephone number
• Residential or business address
• Billing information
• Payment information
• Event-related information provided by clients
• Recipient details provided for deliveries or event services

Non-Personal Information

• Browser type and version
• Device information
• IP address
• Website usage statistics
• Cookies and analytics data

2. How We Use Your Information

We use the information collected to:

• Provide and manage our services
• Process orders, bookings, and event engagements
• Arrange deliveries and logistics services
• Communicate regarding projects, inquiries, and customer support
• Process payments securely
• Improve our products, services, and website functionality
• Send promotional communications, updates, and special offers (where consent has been provided)
• Comply with legal, regulatory, and contractual obligations

3. Sharing of Information

Jandel Ltd respects your privacy and does not sell, rent, or trade your personal information to third parties.

We may share information with:

• Service providers and subcontractors engaged in delivering our services
• Logistics and delivery partners
• Payment processing providers
• Technology, hosting, and website service providers
• Government authorities or law enforcement agencies where required by law

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

4. Data Security

We implement appropriate technical, administrative, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic and visitor behavior
• Enhance the overall user experience

You may disable cookies through your browser settings, although some website features may not function properly as a result.

6. Marketing Communications

Where permitted by law, we may send newsletters, promotional materials, event updates, and special offers. You may unsubscribe from these communications at any time by following the instructions included in the communication or by contacting us directly.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Maintain business and financial records
• Resolve disputes
• Enforce agreements
• Comply with legal and regulatory requirements

8. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Restrict or object to certain processing activities
• Withdraw consent where applicable

Requests may be submitted through the contact details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites. Jandel Ltd is not responsible for the privacy practices, content, or policies of those external websites. Users are encouraged to review the privacy policies of any websites they visit.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

11. Changes to This Privacy Policy

Jandel Ltd reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Jandel Ltd
11 Inner Road, Cantonments
Accra, Ghana

Email: hello@jandelltd.com
Phone: +233 (0)26 124 0074 / +233 (0)551 778 933

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.